FAQs
Q: How do you deliver your logs?
A: There are one of two different delivery options available in most circumstances, either by delivering in bulk (standardised measurements of 1m3) or if a bulk delivery is not possible due to accessibility difficulties through bags of which the approximate capacity is ¼ cubic metre. Alternatively if you would like to pick logs up in a trailer of your own we can assist loading you and measure the internal volume of the trailer to calculate the cost of the load.
Q: Are your logs well seasoned?
A: Yes, all the logs we sell are very well seasoned; our aim is to sell a very high quality product that can be trusted so the customer can be certain of what they will receive when an order is made. In the case of soft wood the logs have been seasoned for a minimum time of a year and for hard wood a minimum time of 18 months.
Q: How big is a cubic metre?
A: This is a very common question and the simplest way to describe the measurement is to compare it to a well-known pre-existing measurement, for example a builder’s merchant bag has a volume of ¾ of a cubic metre.
Q: What are the differences between hard and soft wood?
A: Hard wood is a denser product than soft wood due to a slower growth rate. This in effect means that there is a higher calorific value in hard wood than soft wood (i.e. more energy/volume of logs). They take a greater amount of energy to begin burning which is why those with an open fire may choose to use soft wood to start the fire then once sufficient heat is generated will switch to hard wood to prolong the fire.
Soft wood being less dense is far lighter than hard wood; this is often a preferable quality for those where storage or movement of logs from storage may be difficult. They ignite far easier than hard wood and therefore burn quicker. Potential draw backs in an open fire may be that soft wood logs are more likely to ‘spit’ and ‘spark’ than hard wood meaning that consumers should be mindful to always use a guard.
Q: What logs would be best suited to my needs?
A: This is often dependant on how you wish to use the product. For example if you are burning wood in an open fire it may be preferable to start the fire with soft wood and switch to hard wood or coal. If you are using a wood burning stove or a similar system the controlled burn created may be best suited to soft wood as the enclosed environment negates the danger of soft wood spitting. Manufacturers recommend hard wood however, as long as the soft wood is well seasoned no problem should come from using it here.
Q: Do you cut logs to different lengths?
A: Yes, as long as it has been discussed beforehand we can produce logs up to 15inches.
Q: If your logs are too dry won't they burn faster?
A: This is true however; if you use wet logs much energy is lost as energy is used in the fire to evaporate the water from the log instead of being used to produce heat! Also wet logs increase the amount of tar in the chimney so it is important to burn only dry logs. If used in a wood burning stove the rate of combustion can be controlled by regulating the air flow.
Q: Do you use sustainable wood?
A: Yes, we get our wood from thinning projects both on farm and off, we ensure the trees we cut are done so in order to make room, and light for the best trees to grow big and strong.
Q: Do you sell wood in lengths?
A: If you wish to purchase lengths of wood before they are processed feel free to contact us and depending on our stocks we will work to come to an agreement that both parties are happy with.
Q: What species of tree do you use for logs?
A: Obviously there are a variety of species in our hard wood and soft wood logs. Typically found in our hard wood logs are Silver Birch, Oak, Ash, Elm and sycamore. Trees typically used in our soft wood logs include the following: Pine, Spruce, Larch, Douglas Fir.